Poor customer satisfaction plagues Managed Security Services Providers (MSSP). As a result, few MSSPs measure customer satisfaction. GuidePoint Security's Virtual Security Operations Center (vSOC) is different by design, and the results show it. GuidePoint's vSOC maintains a "World Class" customer satisfaction rating based on Net Promoter Scores.
Join Stephen Jones, GuidePoint Security's Director of Managed Services, along with Don Morash, GuidePoint Security's Vulnerability Management Managed Services Practice Lead, for "More than a Provider: Why GuidePoint's vSOC is a Managed Security Services Partner."
Topics:
- Challenges with traditional MSSPs monitoring and vulnerability management services
- Why vSOC Detect and vSOC Identify VM are different by design
- How vSOC achieves "World Class" customer satisfaction ratings
Who Should Attend:
- Current MSSP customers not satisfied with their current provider(s)
- Prospective MSSP customers looking to learn more about the MSSP market
- Information security professionals wanting to improve the effectiveness of their logging and monitoring and/or vulnerability management programs
The webinar presentation will be followed by a 15-minute Q&A session.
Can't make it? Sign up anyway! We'll email you the webinar recording after the presentation.
